FAQ

I am located in the Philippines. What is your return policy?

We are so sorry, but we only offer size exchanges, and not style exchanges. If you find yourself needing a size exchange, send us an email at hellomariaswim@gmail.com within 7 days from date of delivery. Shipping fee shall still be shouldered by the customer. We do not accept returns and refunds.
I am an international customer. What is your return policy?

We are so sorry, but we only offer size exchanges, and not style exchanges. If you find yourself needing a size exchange, send us an email at hellomariaswim@gmail.com within 14 days from date of delivery. Shipping fee shall still be shouldered by the customer. We do not accept returns and refunds.
I am located in the Philippines, what is your shipping policy?"

Shipping within Metro Manila usually takes 1-3 days from date of payment. Cut-off shall be at 5pm. Shipping in provincial areas usually takes 3-7 days from date of payment. Cut-off shall be at 5 pm
Can I still change or edit my order when I already placed it?

Once an order is submitted, we cannot make any changes on it.
I’m still confused with my sizing. What can I do?

If you find yourself needing assistance in sizing, we are glad to help! Just contact us through our Connect page.